Our clients are corporate businesses in London including law firms, banks, asset management companies, insurance companies, consultancies, media companies and fashion designers who have a requirement for time sensitive shipments
into Europe.


Despite the provision of comprehensive information on commercial invoices, our clients faced obstacles as staff at EU event venues were unwilling to engage with customs officials during the clearance process. This unforeseen obstacle was beyond our control and demanded a strategic solution to ensure the seamless transport of goods to EU destinations.


Upon identifying the root cause of these delays, Santis Global promptly engaged our dedicated agent in Northern Ireland, leveraging the open border agreement between the United Kingdom and Northern Ireland, as well as Northern Ireland’s free flow of goods to the EU. This strategic intervention aims to eliminate customs hold-ups and associated fees, providing an efficient and reliable alternative for our clients.


Recognizing the diverse needs of our clients, Santis offers tailored solutions based on shipment specifics such as size, value, item description, and deadlines. This approach ensures flexibility and optimal outcomes for various requirements, extending beyond event-related shipments to encompass a broader spectrum of EU shipment needs.


Santis Global’s proactive approach to mitigating EU customs-related challenges underscores our commitment to delivering reliable and efficient logistics solutions. By engaging our Northern Ireland agent, we have successfully navigated the intricacies of EU customs processes, providing our clients with a seamless alternative and safeguarding the success of their shipments to EU destinations. This case study highlights our dedication to adapting and innovating in response to unforeseen challenges in the global logistics landscape.

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