Our client is a standout breakthrough production agency that over the last 20 years has been changing the landscape of sports, unscripted and branded entertainment. Their diverse award-winning team creates ground-breaking work, fuelling lasting emotional experiences for everyone their content touches.
In 2021, our client needed our help with the collection and delivery of over 450 Covid tests from the homes of journalists, broadcasters and other crew members to test labs in order to comply with testing requirements at the time so that they could attend and cover the Paralympics in Tokyo, Japan.
The challenge was to communicate with those crew members on an individual basis to arrange a suitable time for the collection of COVID tests and then delivering them straight to test labs before closing times.
Our client clearly communicated their requirement with our Account Manager, providing them with collection and delivery addresses across the UK as well as contact details of each crew member.
Their Account Manager contacted each person individually a day before to arrange a suitable, short-window collection time the next day. This allowed us to ensure that all required collections and deliveries were made as per the client’s precise instructions, enabling us to organise the most cost-effective routes.
The client was absolutely delighted with the delivery of this project. By complying with these COVID testing regulations, journalists were able to attend, cover, and capture moments from the Paralympic Games in Japan.